How long does the shipping of my internet order take?
This depends very much on the products, but 90% of our orders are processed the same day and shipped within 24 hours.
The indication of the product availability on our product pages and in many product lists is an important clue. If items are available and in stock, we can usually send them immediately, all other delivery times are confirmed delivery times from our suppliers, this means if the delivery status shows "2-3 days", the product should arrive in our warehouse within 2-3 days.
On rare occasions we are let down by our suppliers and therefore cannot meet the advertised date. We appreciate that this can be frustrating but we are careful about the availability information we publish and endeavour at all times to only show the correct dates.
In your customer log in centre, you can always check the status of your orders and if you need something really urgently, please contact us concerning a partial shipment or an alternative product.
Here you will find a detailed list with usual shipping times to all countries in the world.