Do you repair or service older equipment?
In our six service and repair departments we have trained experts who are able to offer service for most types of equipment.
In addition to this, Thomann has built up a complete service network with partners all over Europe who are able to do those "special" things that only a few people can do.
Our goal is to offer you most of the services you might need directly at Thomann or to find somebody you can trust and who will return your gear to you in perfect condition.
Please feel free to contact international@thomann.de or the department responsible for this kind of equipment and ask for the kind of service you need.
Further FAQs
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1
How does your Money-Back Guarantee work?
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2
Who will help me if I have technical problems?
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3
How about updates etc? Do I get any?
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4
How should you package the return?
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5
How should you package the guitar?
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6
How should you package the digital piano?
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7
How do I pack my wind instrument?
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8
How do I report a damaged shipment?
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9
How do I pack my string instrument?
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10
How do I pack a turntable?